So many undesirable events can happen to the passenger the day of his departure. His airline can deny him boarding because his flight is overbooked. His plane may suffer a technical failure preventing it from taking off after several hours late, …
Law 261/2004 requires airlines such as Air China flying flights from European Union countries to pay compensation for persons who have been stranded at the airport due to delay, overbooking or cancellation of a flight except in the presence of extraordinary circumstances or major forces that could not have been avoided.
The compensation you will receive varies primarily depending on the route traveled by your aircraft and the length of the delay displayed on arrival. The delay must be at least three hours.
A legal defense service for air transport users is proposed by Air Indemnité, allowing the injured parties to assert their rights through a simple online procedure.