In the European Union, delays are compensable, similar to cancellations and overbooking of flights operated by EU companies. This regulation also applies to non-European operators such as Garuda Indonesia when they serve flights departing from an airport in Europe, such as Paris-CDG or El Prat de Barcelona.
The majority of passengers are aware of their rights. However, the slowness of the claim process, or even the disbursement of the amount of compensation, prevents them from taking legal action against their carrier.
Specialists in the field of non-pecuniary damage propose to replace you in legal proceedings by claiming compensation of 250 euros or more for you. They collaborate in favor of Air Indemnité whose main mission is to obtain the fairest compensation after an inconvenience suffered by passengers, caused by their carrier.