In accordance with the European regulation protecting the rights of travelers to the European Union, all delays and cancellations of Jet Time flights are compensable unless this is due to special circumstances including adverse weather conditions.
Generally, passengers attempt to seek compensation directly from the airline, but their request often remains unanswered. In addition, the complexity of legal proceedings discourages them to continue until they obtain a lump sum compensation.
Passengers who have encountered difficulties prior to their trip such as delays and overbooking, can contact Air Indemnité, the specialist in the handling and resolution of airline disputes, can be reached online.
File your complaint for free and follow the status of your file remotely, and in real time.